Delivery

You can easily verify your delivery window by entering your 10 digit home phone number below.

HOW DO I PREPARE FOR MY DELIVERY?

Preparing for your delivery:

• Have an adult, 18 years of age or older, be present to accept any delivery.
• Re-measure to make sure your new furniture will fit in your home.
• Clear the room and decide where your new furniture will be placed.
• All product arrival dates are tentative and based on manufacturer lead times. If your furniture is not in stock at the time of purchase the delivery date listed on your invoice may vary based on product arrival.

During your delivery: If for any reason you are not completely satisfied with your new furniture or its installation, contact our customer service department (318) 683-3271 prior to the delivery installers leaving your home.

You also have the option to pick up your furniture purchase at our local warehouse, free of charge. You will have the option to select delivery or pick-up at checkout.

FREQUENTLY ASKED QUESTIONS:

Will the delivery team move or haul off my old furniture, mattresses, and/or appliances?
The room should be cleared and ready to accept the merchandise that was purchased. We will not remove existing furniture, appliances, or mattresses.

What appliances do you install?
We will install washers, dryers, ranges, and refrigerators. New cords and hookups are required. We do not install dishwashers, over-the-counter microwaves, or anything with gas lines.

Can I pick what time frame I will get my merchandise on the day of my delivery?
It can be requested, but often depends on the route. We route everything by zip code and try to keep it in an order that we can make more stops in a day. We offer a 3-hour time window and can give a 30-minute call ahead of arrival.

HAVE QUESTIONS?

Please call your salesperson or our Customer Service Department (318) 683-3271.

We will make every effort to satisfy your needs.