Delivery

HOW DO I PREPARE FOR MY DELIVERY?

Preparing for your delivery:

• Have an adult, 18 years or older, be present to accept any delivery.
• Re-measure to make sure your new furniture will fit in your home.
• Clear the room and decide where your new furniture will be placed.
• All product arrival dates are tentative and based on manufacturer lead times. If your furniture is not in stock at the time of purchase, the delivery date listed on your invoice may vary based on product arrival.

During your delivery: If you are not completely satisfied with your new furniture or its installation for any reason, contact our customer service department at (318) 683-3271 before the delivery installers leave your home.

You can also pick up your furniture purchase at our local warehouse free of charge. At checkout, you will have the option to select delivery or pick-up.

FREQUENTLY ASKED QUESTIONS:

Will the delivery team remove my old furniture, mattresses, and/or appliances?
We will not remove existing furniture, appliances, or mattresses. The room should be cleared and ready to accept the purchased merchandise. 

What appliances do you install?
We will install washers, dryers, ranges, and refrigerators. New cords and hookups are required. We do not install dishwashers, over-the-counter microwaves, or anything with gas lines.

Can I pick what time frame I will get my merchandise on the day of my delivery?
It can be requested, but it often depends on the route. We route everything by zip code and try to keep it in an order that allows us to make more daily stops. We offer a 3-hour time window and will contact you before arrival.

ADDITIONAL QUESTIONS:

Please call your salesperson or our Customer Service Department at (318) 683-3271.

We will make every effort to satisfy your needs.